Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of AUTOLUX (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buydate.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@buydate.store
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@buydate.store
Though i bought this for my Car repair (small stuff), but am heavily using this also for my carpentry. Reason- the stuff is strong and looks made from stainless steel and is durable. It comes with lot of accessories and best part is, since it's made up of good material- even for me being an amateur in my repairing- it doesn't corrode so easily even if i use my drill wrongly and it got rugged.Handle is not slippery and is good quality rubber.. overall at reasonable price and a must have for amateurs.
I've had a small toolbox in my trunk for 10yrs. I've definitely used it and won't take it out because I know it's been handy. However, it slides all over the place and can feel in the way. I found this kit with the hopes of putting it in with the spare tire, not the glove box. Fits perfectly! I've been able to put my other tools in the garage and know that if necessary I have a basic toolbox in the car without being in the way. Excellent peace of mind
Well, I'll check with you later.
Thank you to the store, the goods are satisfied. Price quality is excellent. I recommend for Moto.
This is not a branded kit, BUT...my husband needing something in his “go bag” for his 4-wheeler that was compact and a bit of a variety. These fit that bill. He has shared he likes them thus far. It would be good for your trunk or something in the house to use for small jobs
Fair quality tools - you get what you pay for. I compared it for a while, and this seemed like the best compromise for a car emergency kit. If I used these tools every day, I would spend more, but for my purpose, these are great. I would buy again. I bought 4 for 4 cars... I think I'll do that in the near future
Great little toolset that fits under my seat and is there when you need it. It is small enough to fit in most glove boxes or consoles but I store mine under the rear seat. It has already come in handy when my chevy blazer started running rough and I needed to replace the distributor cap and rotor. The parts were held in place with t15 and t20 Torx screws which both had tips in this kit. Was able to use them with the ratchet and extensions. may buy a second one for my brother
This is a perfect starter kit. I bought this set to carry onboard on my old European car. Feels pretty durable. No broken/damaged pieces after first use so far. Tools work great.
I could not find my attachment for smaller ratchets and for this money the set gives you just about everything you need to work on the car and that is what I need it for, I bought this for one thing and was surprised that I did not need an entire bag full of crap this tool set has every adapter for every screw Flathead Phillips on top of it every ratchet I need for working on my car I couldn’t imagine a better little tool kit The quality of the case speaks volumes of the jewel volumes of the quality of the tools
It took your thing, it's missing a try, very good looking.
thank you for good delivery
All OK
The set showed itself perfectly. Ratchet loaded decently, busted bolts. Everything works fine. We have in the city exactly the same in the auto store costs 2800
Shipping fast product above without well-received.
For home, that's it.
Delivered in 4 days, packed in a transport bag, pupyrku and cards. box. The suitcase itself is plastic chlipenky, the tool is good, for small works what you need.
Excellent set, I will work. I recommend the store, the tool too.
good
Very good. Shipping fast. This price Oh, quality is not easy. Domestic cheap one bought the hand pinch enough Schnauzer by refund and order the gold bags come in four. Finish is also good and write only.
Excelente
Set Super
Set cool in quality like a good store Thank you very much
Terrible delivery IML, constantly fed with breakfast, went through the phone itself and find out where my parcel is. with the store did not communicate, but sent quickly
Okey
Service Super! Delivery to Moscow-3 days! After reading the reviews, asked the store to check the kit before sending: that the case would be a whole and tool without corrosion. The goods came ideally! Even the cardboard box is not crumpled. Delivered to the apartment. The only thing that, the crack is dry, it is necessary to disassemble and lubricate-2 minutes. I recommend the seller! Service and price at the level! Very satisfied!